Cancellation Policy

Understanding our cancellation terms and refund procedures.

Good News! Most of our bookings offer flexible cancellation options. Check your specific booking details for exact terms.

Quick Overview

85%

Free Cancellation

Most bookings offer free cancellation within 24-48 hours

5-10 days

Quick Refunds

Refunds processed within 5-10 business days

24/7

Emergency Support

24/7 assistance for urgent cancellations

100%

Full Protection

Travel insurance available for added security

Cancellation Policies by Service

Hotels

Free Cancellation

100% refund
24 hours before check-in

Standard bookings

Moderate Cancellation

50-75% refund
48-72 hours before check-in

Special deals and packages

Strict Cancellation

Non-refundable or 25% refund
7 days before check-in

Promotional rates and peak season

Flights

Flexible Tickets

Full refund minus fees
24 hours after booking

Within 24h of original purchase

Standard Tickets

Varies by airline
Airline-specific policies

Cancellation fees apply

Non-refundable

Travel credit only
No cancellation allowed

Basic economy fares

Car Rentals

Free Cancellation

100% refund
48 hours before pickup

Most bookings

Prepaid Rentals

Partial refund with fees
Varies by provider

Advance payment discounts

Tour Packages

Standard Tours

90% refund
72 hours before tour date

Group tours and activities

Private Tours

75% refund
24 hours before tour date

Customized experiences

Same-day Tours

50% refund
4 hours before start time

Last-minute bookings

Refund Process Timeline

Step 1: Cancellation Request

Submit your cancellation through your account or contact support

Immediate

Step 2: Request Review

Our team reviews your cancellation based on the booking policy

1-2 business days

Step 3: Provider Confirmation

Service provider confirms the cancellation and refund amount

2-5 business days

Step 4: Refund Processing

Refund is processed to your original payment method

5-10 business days

Emergency Cancellation Scenarios

Emergency Situations

We understand that emergencies happen. In special circumstances, we may waive standard cancellation policies. Documentation may be required to verify emergency situations.

Medical Emergency

Policy:

Full refund with medical documentation

Required Documentation:

Doctor's certificate, hospital records

Contact:

Emergency support hotline

Natural Disaster

Policy:

Full refund or free rebooking

Required Documentation:

Official weather/disaster reports

Contact:

24/7 support team

Flight Cancellation

Policy:

Full refund or alternative booking

Required Documentation:

Airline cancellation notice

Contact:

Flight support desk

Visa Denial

Policy:

Full refund for international bookings

Required Documentation:

Official visa rejection letter

Contact:

International support team

How to Cancel Your Booking

Online Cancellation

1

Log in to your TripBea account

2

Go to 'My Bookings' section

3

Find your booking and click 'Cancel'

4

Follow the cancellation prompts

5

Receive confirmation email

Contact Support

Phone

+1-800-TRIPBEA

24/7 Support

Email

support@tripbea.com

Response within 2 hours

Tip: Have your booking reference number ready when contacting support for faster assistance.

Important Notes

🏢

Third-Party Policies

Cancellation policies are set by individual service providers (hotels, airlines, etc.). TripBea facilitates the cancellation but cannot override provider policies.

💳

Processing Fees

Some bookings may include processing fees that are non-refundable even if the booking is cancelled within the free cancellation period.

👥

Group Bookings

Special cancellation terms may apply to group bookings (5+ rooms or passengers). Contact our group travel specialists for specific policies.

🛡️

Travel Insurance

Consider purchasing travel insurance for additional protection against unforeseen circumstances that may require trip cancellation.

Need Help with Cancellation?

Our dedicated support team is here to assist you 24/7 with any cancellation questions or requests.