Privacy Policy

Your privacy is important to us. Learn how we protect and use your information.

Last Updated: January 15, 2024 β€’ Effective Date: January 15, 2024

Our Privacy Principles

Data Protection

We implement industry-standard security measures to protect your personal information.

Transparency

We are clear about what data we collect and how we use it.

Security First

Your data is encrypted and stored securely using advanced security protocols.

User Control

You have full control over your data and can modify or delete it anytime.

Information We Collect

We collect information to provide you with the best travel experience possible. Here's what we collect and why:

Personal Information

What we collect:

  • Name and contact details
  • Email address
  • Phone number
  • Date of birth
  • Passport information (for international bookings)

Purpose:

Account creation, booking management, and customer support

Payment Information

What we collect:

  • Credit/debit card details
  • Billing address
  • Transaction history
  • Payment preferences

Purpose:

Processing payments and preventing fraud

Travel Preferences

What we collect:

  • Destination preferences
  • Hotel preferences
  • Travel dates
  • Special requirements

Purpose:

Personalizing your travel experience and recommendations

Usage Data

What we collect:

  • Website interactions
  • Search history
  • Device information
  • IP address
  • Browser type

Purpose:

Improving our services and user experience

How We Use Your Information

🎯

Service Delivery

Process bookings, manage reservations, and provide customer support

✨

Personalization

Customize your experience with relevant recommendations and offers

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Security & Fraud Prevention

Protect your account and prevent unauthorized transactions

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Communication

Send booking confirmations, updates, and important notifications

πŸ“Š

Analytics & Improvement

Analyze usage patterns to improve our services and user experience

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Legal Compliance

Meet legal requirements and regulatory obligations

Data Sharing

We share your data with:

  • βœ“Travel service providers (hotels, airlines, car rentals)
  • βœ“Payment processors for secure transactions
  • βœ“Analytics providers to improve our services
  • βœ“Customer support platforms
  • βœ“Legal authorities when required by law

We never:

  • β€’ Sell your personal data to third parties
  • β€’ Share data for marketing without consent
  • β€’ Store payment card details on our servers

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience.

Essential Cookies

Required

Required for basic site functionality and security

Analytics Cookies

Optional

Help us understand how you use our website

Marketing Cookies

Optional

Used to personalize ads and measure effectiveness

Your Privacy Rights

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Access Your Data

Request a copy of all personal data we hold about you

✏️

Correct Your Data

Update or correct any inaccurate personal information

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Delete Your Data

Request deletion of your personal data (right to be forgotten)

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Data Portability

Export your data in a machine-readable format

⏸️

Restrict Processing

Limit how we process your personal information

🚫

Withdraw Consent

Withdraw consent for data processing at any time

How to Exercise Your Rights

Email Us

privacy@tripbea.com

Call Us

+1-800-TRIPBEA

Questions About Your Privacy?

Our Privacy Team is here to help. Contact us with any questions or concerns about how we handle your data.

Email

privacy@tripbea.com

Phone

+1-800-TRIPBEA

Data Protection Officer

dpo@tripbea.com