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Payment & Billing

Secure payment options, billing information, and refund procedures

Accepted Payment Methods

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Credit/Debit Cards

Visa, Mastercard, American Express, RuPay

Secure

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Digital Wallets

Paytm, PhonePe, Google Pay, Apple Pay

Secure

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Net Banking

All major Indian banks supported

Secure

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UPI

Quick and secure UPI payments

Secure

Payment Help Articles

Payment Methods

2 min•189 helpful

What payment methods do you accept?

Learn about all available payment options including cards, wallets, and bank transfers.

Refunds

4 min•167 helpful

How to get a refund for cancelled bookings?

Step-by-step guide to requesting and processing refunds.

Billing

3 min•145 helpful

Understanding charges and fees

Breakdown of all charges, taxes, and fees in your booking.

Security

3 min•123 helpful

Payment security and protection

How we keep your payment information safe and secure.

Troubleshooting

4 min•98 helpful

Failed payment troubleshooting

Common issues with payments and how to resolve them.

Payment Plans

3 min•87 helpful

Partial payments and installments

Options for paying in installments or making partial payments.

Payment FAQs

Is my payment information secure?

Yes, we use industry-standard encryption and comply with PCI DSS standards to protect your payment data.

When will I be charged for my booking?

You'll be charged immediately upon booking confirmation. For some properties, you may be charged at the hotel.

Can I pay at the hotel instead of online?

Some hotels offer pay-at-hotel options. This will be clearly mentioned during the booking process.

How long do refunds take to process?

Refunds typically take 5-7 business days to reflect in your account, depending on your bank.

Need help with payments or billing?

Our payment support team is available to resolve any issues